Privacy Policy

Effective Date: December 2, 2024

At PetNameSprout.com, your privacy is our priority. We are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We collect information that you voluntarily provide when using our site, interacting with us, or making a purchase. This may include:

  • Personal Information: Your name, email address, shipping address, billing information, and phone number when placing orders.
  • Account Information: If you create an account, we collect your username, password, and other account-related information.
  • Payment Information: We use third-party payment processors for transactions. Payment details such as credit card numbers are processed securely through these platforms and are not stored by us.
  • Automatically Collected Information: This includes your IP address, browser type, device information, and browsing behavior (pages viewed, clicks, etc.) using cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including custom wallpaper purchases, and to communicate with you regarding your order status.
  • Customer Service: To respond to inquiries, requests, or provide support.
  • Personalization: To personalize your shopping experience and provide recommendations based on your preferences.
  • Marketing and Communication: With your consent, we may send promotional emails about new products, updates, or offers. You can opt out of these communications at any time.
  • Improving Our Services: To analyze site performance, monitor usage, and improve the overall experience on PetNameSprout.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We work with trusted third-party service providers to process payments, ship orders, and improve our website. These providers only have access to the information necessary to perform their functions and are required to protect your data.
  • Legal Obligations: We may disclose your information if required by law, regulation, or to protect the rights and safety of PetNameSprout, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about site usage. Cookies help us remember your preferences and provide a personalized experience. You can control cookie preferences through your browser settings, but please note that disabling cookies may impact your experience on our site.

5. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption and secure data storage, to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information: You can log into your account or contact us directly to make changes to your personal information.
  • Opt-out of marketing communications: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any email or by contacting us.
  • Request information about our data practices: You may request more details on how we handle your personal data.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Children’s Privacy

PetNameSprout does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected information from a child under 13, we will promptly delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically. By continuing to use our site after updates, you agree to the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: hello@petnamesprout.com
Address: 210 14th St, Hoboken, NJ 07030

Thank you for trusting PetNameSprout with your personal information. We are committed to safeguarding your privacy and providing a safe experience for you and your pet.